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 No programming required. At all.
This is the most popular reason people use Freedback. People have lots to do, and most folks just want things to work the first time. We've made it simple. Our forms are 100% compatible with all browser types, and it doesn't matter who is hosting your website.
Copy. Paste. Done.
Auto-responders: We'll reply quickly for you
When you contact a company, you expect a quick reply, don't you? That's
what most people expect online. If you don't get back to your customers
right away, they'll simply click over to the competition. Included in your
our paid account are auto-responders. When someone submits one of your
forms, we'll send them an email reply from you right away, with whatever message
you want us to send.
A recent Jupiter Research study found that 55% of customers expect to receive a response within 6 hours, yet only 20% of companies are meeting their expectations. Forty-two percent of the sites never responded to emails or took more than 5 days to respond to the questions.
Jupiter Research, "Email Customer Service: Taking Control of Rising Customer Demand"
Your visitors can upload files
Rather than asking your visitors to also send you an email with files, your visitors can upload files to you within your actual form. This is the most professional way to accept job applications, excel files, images, etc.
Statistics Package
Learn more about your visitors than you imagined possible with our stats package. We'll show you who's submitting your forms, usage patterns and where your most active visitors are from.
We protect you from SPAM Most website forms work by passing in your email address as a variable when the form is submitted. Spammers have programs called "spambots" that look around the internet 24 hours a day, slurping up email addresses and adding them to spam lists. Below is the FTC warning on the subject:
 | FTC Consumer Alert |
To find out which fields spammers consider most fertile for harvesting, investigators "seeded" 175 different locations on the Internet with 250 new, undercover email addresses. The locations included web pages, newsgroups, chat rooms, message boards, and online directories for web pages, instant message users, domain names, resumes, and dating services.
Results: The investigators found that within the first 6 weeks alone, 86 percent of the addresses posted to web pages received spam. It didn't matter where the addresses were posted on the page: if the address had the "@" sign in it, it drew spam.
Source: http://www.ftc.gov/bcp/conline/pubs/alerts/spamalrt.htm
We can't guarantee you won't get any spam, but you will receive less spam using Freedback than if you use an unprotected submission method. Here's how it works: Instead of using your email address in your form like most services do, we use a unique token ID.
Most services look like this: email=user@domain.com
Freedback looks like this: acctid=nzk1u5xcjq2311nr
Immediate notificationAs soon as someone submits a form on your site we will send you a copy of what they submitted. Submissions are also stored in our secure database for your review.
Easy to use Form Wizard
Our competitors ask you to learn HTML and how forms work. We think you have better things to do, so we've created a form wizard designed specifically for ease of use.
Real support from real people
Giving fast and great customer support is one of our top priorities at Freedback. Paid accounts receive priority support through our contact us form.
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Excel spreadsheet. Great for keeping an offline backup of your submissions. 
